Info At A Glance

Fidelity Bank will transition to Ameris Bank the weekend of November 1-3, 2019. This means new signage, a new website for online banking, a new mobile app, and possibly a few adjustments to your existing accounts and loans. Our bold approach to banking and our commitment to you remains unchanged. This is your go-to webpage for a quick snapshot of need-to-know information. If you need us, we are a quick phone call or email away.

Must Know Information

Numbers will stay the same unless you receive a separate letter from us.

Beginning Monday, November 4, use the Ameris Bank routing number 061201754. We will continue to honor checks with the Fidelity Bank routing number.

Continue using your current Fidelity Bank checks and deposit slips until your supply runs out unless you receive a separate letter from us.

Beginning Monday, November 4, if you need more checks, visit amerisbank.com to reorder from Ameris Bank’s preferred vendor, Harland Clarke. If you order checks somewhere else, don’t forget to use the Ameris Bank routing number, 061201754.

Continue using your current Fidelity Bank debit card without interruption. Use it free of charge at any Ameris Bank ATM.

Fidelity Bank credit cards will not be affected. Continue to use and make payments as normal.

Use any Ameris Bank ATM free of charge to check balances, make withdrawals, and transfer money. If you use your Ameris Bank or Fidelity Bank debit card at any other ATM, based on your account type, you may incur a $2 service charge from Ameris Bank and an additional surcharge from the bank that owns the ATM.

Direct deposits will continue as normal without interruption.

All recurring and scheduled transfers will continue as normal without interruption. We want you to be fully prepared, so we recommend you make note of all your recurring and scheduled transfers before November 1, if you need to reference them in the future.

Automatic transfers established for overdraft protection or to maintain a target balance in another Ameris Bank deposit account will continue. These transfers will occur in $50 increments at a price of $10 per transfer. The $10 will be charged to the sending account.

Beginning Monday, November 4, use Ameris Bank’s routing number, 061201754, when initiating wire transfers to your accounts at Ameris Bank. The hours for sending wires at an Ameris Bank branch are Monday – Friday, 8:00 AM – 4:00 PM (ET). To receive same-day credit, wires must be received by 5:00 PM (ET), Monday – Friday. Ameris Bank also offers Business Online Wire transfers. Click here for more details.

You will continue to have access to Web Connect; however, because we are transitioning to Ameris Bank, your access to these services through Fidelity Bank Online Banking will no longer be available beginning Friday, November 1 at 7:00 PM (ET). Web Connect for Quicken and QuickBooks is available through Business Online Banking, and Web Connect for Quicken is available through Personal Online Banking. Visit amerisbank.com/WelcomeFidelityBank for easy transition instructions. Additionally, if you use Express Web Connect within your Quicken software, you will need to disconnect this service and reconnect using your new Ameris Bank Online Banking credentials.

Online Access

Beginning Friday, November 1 at 7:00 PM (ET), Fidelity Bank Online Banking will be available in view only mode. You won’t be able to transfer money during this time. Beginning Monday, November 4, you will access Ameris Bank Online Banking by visiting amerisbank.com.

For your security, you will receive a separate letter with your login credentials.

60 days of checking and savings account transaction history will be available within Ameris Bank Online Banking. One year of statement history will also be available for customers who currently receive e-statements with Fidelity Bank. Scheduled recurring transfers that were set up in Fidelity Bank Online Banking will continue as normal. PopMoney, Business Email Payments, and My Spending will not be available within Ameris Bank Online Banking.

If you haven’t used Fidelity Bank Online Banking within the last 90 days, you will need to enroll in Ameris Bank Online Banking on or after Monday, November 4. Click here for more details.

Beginning Friday, November 1 at 7:00 PM (ET), the Fidelity Bank Mobile Banking app will be available in view only mode. You won’t be able to transfer money or make deposits during this time. Starting Monday, October 21 at 8:00 AM (ET), Fidelity Bank Mobile Banking Bill Pay will no longer be available.

Beginning Monday, November 4, download and begin using the Ameris Bank Personal or Business Mobile Banking App.

Important: Your Ameris Bank Online Banking login credentials are required to access Ameris Bank Mobile Banking. So, if you don’t have online banking, enroll today in Fidelity Bank Online Banking or wait until Monday, November 4 and enroll in Ameris Bank Online Banking. Click here for more details.

Beginning Friday, November 1 at 7:00 PM (ET), Fidelity Bank Text Banking will be available in view only mode. You won’t be able to transfer money during this time.

On or after Monday, November 4, activate Ameris Bank Text Banking from within Ameris Bank Personal Online Banking. Once activated, text a command to 79680 at any time, and we will instantly reply with your requested information. Click here for more details.

Beginning Monday, October 28 at 8:00 AM (ET), Fidelity Bank Online Bill Pay for personal account holders will no longer be available.

Beginning Friday, November 1 at 4:00 PM (ET), Fidelity Bank Online Bill Pay for business account holders will no longer be available.

Complete access to Ameris Bank Online Bill Pay will be available on Monday, November 4 through Ameris Bank Online Banking. Click here for details.

Beginning Saturday, November 2, Fidelity Bank email and text alerts will no longer be available.

Reestablish your preferred email and text alerts on or after Monday, November 4 within Ameris Bank Online Banking. Click here for more details.

Beginning Friday, November 1 at 4:00 PM (ET), Fidelity Bank Automated Telephone Banking will be available in inquiry only mode.

Beginning Monday, November 4, call 866.616.6020 and select option 1, for 24/7 Ameris Bank Automated Telephone Banking. Your Personal Identification Number (PIN) will be the last four digits of the primary account holder’s Social Security Number or the last four digits of the Federal EIN for business accounts. After entering this PIN for the first time, you will automatically be prompted to change your PIN. This PIN is different from your debit card PIN.

On Friday, November 1, a final printed Fidelity Bank statement will be produced for mailing on Monday, November 4. This statement will list all transactions posted to the account after your prior statement through Friday, November 1. After this statement, all other statements will be from Ameris Bank and will be mailed or sent electronically based on your preference. Click here for more statement details.

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