Fidelity Bank transitioned to Ameris Bank the weekend of November 1-3. This means new signage, a new website for online banking, a new mobile app, and possibly a few adjustments to your existing accounts and loans. Our bold approach to banking and our commitment to you remains unchanged. Click here to download the transition guide.
5 Things You Need to Know
Fidelity Bank Online, Mobile and Text Banking will be available in view only mode beginning Friday, November 1 at 7:00 PM (ET). See important dates for more information.
Debit Cards & Checks
Continue using your Fidelity Bank debit card without interruption. Unless you hear from us, continue using your Fidelity Bank checks without interruption.
Online & Mobile Access
We want to keep your accounts secure, so we will send you a separate notification outlining your login information.
Accounts & Loans
Your loan numbers and checking, savings, and CD account numbers will remain the same unless you receive a separate letter from us.
Please click here for important information regarding changes in overdraft practices.
Committed to a seamless transition.
Monday, October 28 at 8:00 AM
Fidelity Bank Online Bill Pay (for personal account holders) will be unavailable starting on this day and time.
Friday, November 1 at 3:00 PM
Branches will close early this day to ensure our transition occurs smoothly. We will reopen during normal business hours on Monday, November 4.
Friday, November 1 at 4:00 PM
- Fidelity Bank Automated Telephone Banking will be available in inquiry only mode starting on this day and time.
- Fidelity Bank Online Bill Pay (for business account holders) will be unavailable starting on this day and time.
Friday, November 1 at 7:00 PM
Fidelity Bank Online Banking, Mobile Banking and Text Banking will be available in view only mode starting on this day and time.
Information at a Glance
Numbers will stay the same unless you receive a separate letter from us.
Continue using your current Fidelity Bank debit card without interruption. Use it free of charge at any Ameris Bank ATM.
Beginning Friday, November 1 at 7:00 PM (ET), Fidelity Bank Online Banking will be available in view only mode. You won’t be able to transfer money during this time. Beginning Monday, November 4, you will access Ameris Bank Online Banking by visiting amerisbank.com.
For your security, you will receive a separate letter with your login credentials.
60 days of checking and savings account transaction history will be available within Ameris Bank Online Banking. One year of statement history will also be available for customers who currently receive e-statements with Fidelity Bank. Scheduled recurring transfers that were set up in Fidelity Bank Online Banking will continue as normal. PopMoney, Business Email Payments, and My Spending will not be available within Ameris Bank Online Banking.
If you haven’t used Fidelity Bank Online Banking within the last 90 days, you will
need to enroll in Ameris Bank Online Banking on or after Monday, November 4.